Terms & Conditions

1. Introduction

This platform provides essential pet care products and services, including pet grooming, vaccinations, food, clothing, health products, and accessories. These terms ensure a safe and seamless shopping experience.

2. User Eligibility & Account Registration

✅ Users must be 18 years or older to place orders.
✅ Account creation allows for faster checkouts and order tracking.
✅ Users are responsible for keeping their login credentials secure.

3. Product & Service Information

• Efforts are made to provide accurate product descriptions, images, and pricing.
• Prices and product availability may change without prior notice.
• Services like pet grooming or vaccination may require prior booking.

4. Orders, Payments & Billing

💳 Accepted Payment Methods: Credit/Debit Cards, UPI, PayPal, and Net Banking.
📦 Order Confirmation: A confirmation email will be sent upon successful payment.
🚚 Shipping & Delivery: Estimated delivery times will be provided at checkout.

Note: Orders may be canceled due to pricing errors, suspected fraud, or stock unavailability.

5. Refund & Return Policy

✔️ Returns are accepted within [Number] days of delivery for eligible products.
✔️ Opened food items, used grooming products, and perishable goods are non-refundable.
✔️ Refunds are processed within [X] business days after product inspection.

6. Pet Grooming & Health Services

• Grooming and health services must be scheduled in advance.
• Pet vaccinations require proof of prior medical records.
• Pets must be in good health before appointments.

7. Privacy & Data Security

Personal data is collected and processed according to the Privacy Policy. User information is never sold or misused.

8. Restrictions & User Conduct

🚫 Users are prohibited from:
❌ Misusing the platform for fraudulent activities.
❌ Copying or redistributing content without permission.
❌ Providing false or misleading information.

Violations may result in account suspension or legal action.

9. Intellectual Property

All logos, images, website design, and content are the exclusive property of the platform. Unauthorized use is strictly prohibited.

10. Liability Disclaimer

⚠️ No liability is assumed for allergic reactions, health issues, or other consequences from product usage. Pet owners should consult their veterinarians before making purchases.

11. Amendments to Terms

These terms may be updated at any time. Changes will be posted with the latest effective date.